We get it — our prices being 3-4 times lower than our competitors might raise a few eyebrows! This FAQ page addresses some of the most commonly asked questions we receive, but we understand you might have others. If you don’t find the answer to your question here, please don’t hesitate to reach out to us directly. We’re always here to help and clarify any doubts you may have!
Why so cheap?
Our competitive prices at MicroFlag stem from our commitment to making flags accessible to all. By carefully managing our operational costs and maintaining efficient production processes, we are able to offer quality flags at an affordable price. Our priority is to ensure that everyone can celebrate their identity without worrying about costs.
Are the flags your own production?
No, at MicroFlag we act as an intermediary, connecting our customers with quality manufacturers that produce the flags according to the designs and specifications we provide. Our role is to ensure that the final product meets our high standards of quality and accuracy in terms of design and color representation. This allows us to focus on providing a seamless and efficient service to our customers.
Can you produce any flag?
Indeed, we can produce any flag design. From simple to complex, and from well-known to unique, we are ready to bring your vision to life. Pricing remains consistent and does not change based on the complexity of the design. However, it’s important to note that we are committed to promoting a culture of respect and tolerance. As such, we do not accept orders for symbols related to Nazi insignia or terrorist organizations.
How to place an order?
Placing an order with MicroFlag is simple and straightforward. Here’s how you can do it:
- For simple orders (one flag or multiple flags of the same size and design), we recommend you fill in the form on our website.
- For more complex orders, you can send us an email at sales@microflag.net. Be sure to include the following details:
- The number of flags you need
- The size and material of the flags
- Your shipping address
- Your phone number
- Your PayPal account
- Don’t forget to attach the image of your flag. Ideally, we prefer images in .cdr, .ai, or .eps format. However, if you only have .jpeg or .png files, we can do the conversion for you.
- After receiving all the necessary details, we will issue an invoice to your PayPal account. Once the invoice is paid, we will forward the image to the typography.
- The production of your flag usually takes up to 2-3 working days. For large orders, the process may take slightly longer. As soon as your flag is ready, we will take a photo of it and ship it to you via registered airmail. You will be provided with a tracking number.
How long does it take for orders to be processed and shipped?
At MicroFlag, we strive to provide prompt service. Most orders are processed and shipped within 3 working days. Please note that this processing time may vary depending on the complexity of the order and current demand. We’re dedicated to ensuring your products reach you as quickly as possible while maintaining our high-quality standards.
Do you ship to country X?
At MicroFlag, we strive to serve our customers worldwide. We offer shipping through FedEx and comparable shipping providers, allowing us to reach most corners of the globe. However, due to certain restrictions, regulations, and logistical considerations, we may be unable to ship to certain countries and regions. If in doubt about whether delivery to your location is possible, feel free to reach out to us at sales@microflag.net.
Can I order other custom items?
Absolutely! While our main specialty lies in creating custom flags, we can also cater to a wide variety of your custom product needs. This includes, but is not limited to, mugs, T-shirts, ribbons, pennants, lapel pins, and more. The price for these items remains reasonable, in line with our philosophy of making quality customization accessible to everyone.
If you’re interested in ordering custom items other than flags, please don’t hesitate to drop us an email detailing your requirements, and we’d be more than happy to assist you further. Let’s work together to bring your creative ideas to life!